About the team

The Zillow Preferred team drives Zillow’s partner-led growth, working with high-performing real estate teams to deliver a more connected experience for our shared customers. Our Business Operations and Revenue Optimization teams build scalable programs, tools, and strategies that help partners operate efficiently and deliver great results.

The Revenue Optimization team focuses on maximizing revenue and profitability across Zillow Preferred. We use data and analytics to understand, anticipate, and balance supply and demand, and we bring Zillow Preferred programs and products to life by working closely with teams across Zillow. We equip front-line teams with the right tools, data, and insights, establish the systems and processes needed for execution, and collaborate with our partners to solve complex problems and deliver meaningful outcomes for consumers, agent partners, and Zillow Group.

About the role

As a Revenue Optimization Manager, you will use data-driven market insights and cross-functional collaboration to improve Preferred partner performance and revenue. You will guide strategy, refine processes, and align stakeholders around clear, actionable insights and frameworks.

We’re looking for a thoughtful, results-oriented problem solver who will work closely with Sales, Operations, Analytics, Product, and other teams to lead initiatives that are critical to growing and scaling our business. This role is ideal for someone who is naturally curious, can turn complex information into simple, easy-to-understand insights, and isn’t afraid to roll up their sleeves to get things done.

This is a role for someone who:

• Searches for answers with dedicated curiosity

• Can distill complicated information into easy-to-understand insights

• Is comfortable leading cross-functional projects and managing stakeholders

• Doesn’t mind rolling up their sleeves to dive into data and operations

In this role, you will:

• Be the market specialist: Partner with sales leaders and business intelligence teams to develop a comprehensive understanding of market dynamics, top-performing partners, and opportunities to expand or grow the business.

• Drive decisions with data: Monitor and report on program performance, build and interpret analyses and dashboards, and use data to identify trends, diagnose root causes, and recommend actions that improve outcomes.

• Own partner performance frameworks: Manage the iteration and implementation of the frameworks for how we evaluate Premier Agent partner performance, ensuring they are data-driven, scalable, and aligned with business goals.

• Lead cross-functional projects: Scope problems, define success metrics, build structured project plans, align stakeholders, manage timelines and risks, and drive work from concept through execution and post-mortem.

• Operate with excellence: Execute revenue optimization and allocation processes in an organized, consistent, and thoughtful manner to drive business results at scale.

• Communicate effectively: Synthesize complex analyses and business context into clear narratives and recommendations for Sales, Partner Success, Analytics, and leadership; ensure everyone is working in sync toward shared goals.

• Challenge the status quo: Identify process inefficiencies and experience gaps, then propose, socialize, and implement improvements with the appropriate stakeholders.

• Partner across the business: Collaborate with Product, Analytics, and Operations to test ideas, influence roadmaps, and support experimentation that improves partner and consumer outcomes.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 - $145,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $86,300.00 - $137,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 4+ years of experience in consulting, sales operations, revenue operations, analytics, program management, or business unit management.

• Analytically strong: Advanced Excel skills required; proficiency with SQL and business intelligence tools (e.g., Tableau, Looker, or similar) strongly preferred.

• Project and stakeholder manager: Demonstrated experience leading cross-functional projects, building structured plans, managing timelines, and aligning diverse stakeholders (Sales, Analytics, Product, Operations).

• Strong communicator: Excellent written and oral communication and interpersonal skills; able to pose complex strategic decisions for business leaders with clarity and precision and to translate data into compelling narratives.

• Owner mindset: You have a track record of “owning it” — there is no problem too large and no solution too lofty when it comes to getting the job done.

• Strategic and operational thinker: Able to identify, develop, and implement solutions to complex problems from strategic, operational, and customer perspectives.

• Comfortable with ambiguity: You can bring structure to ambiguous problem spaces, prioritize ruthlessly, and focus teams on the highest-impact work.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.