Shopify’s Solutions Engineers are trusted technical advisors who blend deep technical curiosity, strong business acumen, and high‑trust communication to help ambitious merchants design and adopt the right commerce solutions. You’ll partner closely with Sales, Product, and our partner ecosystem, while raising the bar for the team through reusable assets, mentorship, and strong deal leadership.

By applying to this posting, our recruiters and hiring managers across our Mid Market, Large, Enterprise and Global Account teams will review your application.

Key Responsibilities

• Own technical strategy from discovery through activation; drive clear next steps, remove ambiguity, and progress opportunities with strong prioritization and time management.

• Run deep, tailored technical discovery; map workflows and current-state systems; uncover business and technical requirements; identify constraints, risks, and success metrics.

• Translate merchant goals into solution architectures that fit the merchant’s people, process, and tech—balancing what Shopify can do natively with extensibility and ecosystem options.

• Design and deliver executive-ready demos, presentations, and workshops that connect Shopify capabilities to measurable outcomes.

• Partner with AEs, Solution Partners, and internal teams to define implementation approaches, integration patterns, and rollout plans that accelerate time-to-value.

• Translate merchant feedback into clear product insights and internal improvements; help teams understand what’s needed to win in a competitive market.

• Continuously deepen your understanding of Shopify’s platform, our ecosystem, and the broader commerce landscape to better serve merchants and the business.

• Travel: Up to 25% travel for customer meetings, team offsites, and key company events.

Qualifications

• Merchant-obsessed systems thinker

• Curious innovative technologist

• Direct value-first communicator

• Inclusive empowering collaborator

• Builder who creates the path

• Strategic commercially minded partner

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.