DB DevOps Engineer

What you can expect

As a DBA for the ZCXP team at Zoom, you will be responsible for designing, building, deploying and supporting various kinds of database infrastructure. Including database automation/tools. You will develop reliable infrastructure solutions through software engineering and operational expertise. Implementing monitoring frameworks and automation tools to ensure system reliability and efficiency across distributed production environments.

About the Team

The team is responsible for the hybrid cloud infrastructure and applications like ZoomPhone, Zoom Contact Center and other Zoom communications products. By employing robust operational and monitoring strategies, they guarantee the seamless delivery of Zoom service, allowing millions of users worldwide to connect effortlessly.

What we’re looking for

• Support critical production applications with 7+ years of DBA experience with demonstrated impact in delivering business value through permanent improvements.

• Demonstrate expertise in various databases like AWS Aurora DB, DynamoDB/MongoDB, Redis and ElasticSearch with deep understanding of distributed systems architecture, scalability patterns and fault tolerance.

• Manage DB replication, backup and monitoring related tools and and observability platforms used in production environments.

• Apply strong analytical and troubleshooting skills with proven ability to conduct root cause analysis and implement preventive measures.

• Understand Linux or other Unix-like operating systems with knowledge of performance optimization and resource utilization.

• Script and automate routine database related tasks using Shell, SQL, Ansible, Terraform, Jenkins etc. with focus on operational efficiency.

• Communicate excellently across teams and provide technical guidance on infrastructure decisions.

• Hold BS/BE degree in a related field.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.