About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team:

Upstart’s Auto Direct team is expanding access to secured lending products that help more borrowers move forward financially. The team builds customer-facing experiences, eligibility systems, operational workflows, and partner-channel capabilities that support growth across Upstart’s auto-secured lending programs.

As a Senior Software Engineer at Upstart, you will help deliver core product and platform capabilities that scale the Auto Secured Personal Loan product. You will work across engineering, product, operations, and risk to increase conversion, automate manual workflows, expand eligibility, and bring new secured lending capabilities to market.

How you’ll make an impact

• Build and improve product features that expand access to Upstart’s Auto Secured Personal Loan product and support growth in originations.
• Design and deliver customer-facing funnel improvements, eligibility logic, and workflow automation that improve borrower experience and operational efficiency.
• Partner with product, operations, risk, and engineering teams to evaluate tradeoffs across customer experience, risk, complexity, and speed to market.
• Develop durable, scalable engineering solutions that create leverage for future secured lending product expansion.
• Contribute to the team’s technical direction by identifying implementation risks, improving execution standards, and communicating progress and decisions clearly.
• Support high-quality delivery in a regulated environment through thoughtful system design, testing, observability, and cross-functional alignment.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience, and 4+ years of software engineering experience.
• Experience designing, building, testing, and deploying production software systems.
• Experience developing customer-facing product features, platform capabilities, or backend services in a production environment.
• Experience working with cross-functional partners such as product management, design, analytics, operations, legal, or compliance.
• Experience making technical tradeoffs across system reliability, maintainability, scalability, and product delivery timelines.

Preferred Qualifications

• Knowledge of consumer lending, fintech, marketplace, or regulated product environments.
• Experience building or improving conversion funnels, eligibility systems, decisioning workflows, or operational automation.
• Ability to work through ambiguous product and technical problems by using data, judgment, and clear communication.
• Skills in influencing technical direction and aligning stakeholders without direct authority.
• Experience developing systems that balance customer experience, compliance needs, risk controls, and long-term engineering quality.

Position location This role is available in the following locations: Remote US and Canada

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

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