For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is looking for an experienced Revenue Operations Analyst, specializing in Go-To Market Enablement reporting, to support and accelerate the productivity of our Go-To Market organization. In this role, you will help define Smartsheet's Enablement strategy including training programs, sales methodology, and ideal seller profiles by leveraging data. You will be expected to drive projects independently, tackle complex analytical challenges, and mentor other analysts. You will work very closely with senior GTM leadership and the Enablement team to inform strategic decision-making. You will be part of a collaborative, motivated team that is instrumental in helping our Go-To Market team achieve its goals by driving pipeline growth, improving onboarding, and executing strategy.
Our ideal candidate is curious and can translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate with a diverse audience of internal stakeholders. You should have a demonstrated ability to identify areas of opportunity within the business and build innovative solutions as well as a strong technical acumen with data analytics tools.The successful candidate will demonstrate intellectual curiosity and the ability to translate business inquiries into insightful analysis, reports, and strategic recommendations. This role requires the capability to communicate effectively with a diverse audience of internal stakeholders. A proven track record of identifying business opportunities and developing innovative solutions, coupled with strong technical proficiency in data analytics tools, is essential.
You will report to our Senior Manager, Revenue Operations Analytics.
You Will:
- Act as a business partner to GTM Leadership to understand and identify essential business questions and challenges
- Lead projects to develop answers and solutions to those questions and challenges as well as design KPIs to track results
- Present insights to executives that will drive performance improvements and establish scalable process enhancements
- Collect, analyze, evaluate, and report data to track performance and metrics with a specific focus on sales, Customer Experience and technical training, enablement activities and consumption
- Report on cause and effect scenarios leveraging cohort analysis, build predictive models, and other statistical analysis
- Analyze and monitor data for anomalies, recognizing trends and potential business implications
- Work to identify skill gaps amongst front-line roles and propose solutions based on data and analysis
- Develop and present data-driven recommendations to Leaders to optimize GTM strategies and improve performance
- Generate ad hoc analysis as needed
- Communicate effectively across the organization and drive alignment with key stakeholders
- Be a mentor and leader to the more junior analysts on the team
You Have:
- Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
- 5+ years of experience in an analytics role with increasing responsibility
- Experience in Cloud and SaaS go-to-market (GTM)
- Experience designing KPIs and metrics for Enablement teams such as ramp time, training effectiveness, etc.
- Expertise in SQL and preparing data for analysis, modeling, and visualization
- Experience working with a business intelligence tool like Tableau, PowerBI, Looker, etc.
- Tableau preferred
- Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
- Experience publishing and presenting data and findings to executives and non-data users
Current US Perks & Benefits:
- Medical/vision and dental coverage options for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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