For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We are looking for a Senior Product Manager who will be taking end-to-end ownership of a high-impact product area. Operating with significant autonomy and influence, you will shape strategy for two distinct personas: Enterprise Developers building bespoke, code-heavy solutions and Tech-Savvy Business Users orchestrating complex processes at scale. This role is a perfect fit for a Senior PM who thrives in ambiguity and is ready to drive meaningful impact at scale.
You will report to the Director, Product Management located in the UK .
You Will:
Own mission-critical product surfaces that materially impact adoption, revenue, and ecosystem health. Your ownership spans:
Public API & Webhooks
- Lead development of expanded, robust APIs, webhooks, and SDKs that enable deep custom integration across all Smartsheet services.
- Ensure APIs are scalable, secure, and support advanced use cases for large enterprise accounts.
- Develop a deep understanding of enterprise customer needs and how they optimize solutions using custom code.
- Define and execute a pricing and monetization strategy for the Public API.
Set Vision & Strategy
- Define and evolve a clear, opinionated product vision and strategy for the Developer Ecosystem, aligned with broader company priorities.
- Own the developer journey, from discovery through activation to long-term retention. Including Public APIs, Webhooks, and SDK ownership, documentation strategy, sandbox and onboarding experience, and ecosystem standards such as versioning, deprecation, and compatibility policies.
- Define and track ecosystem health metrics (time-to-first-integration, SDK adoption, integration diversity) and ensure the platform lowers the barrier to building on Smartsheet, including support for emerging integration patterns such as MCP and AI agent frameworks.
- Identify opportunities where API-driven automation and intelligent defaults can create step-change improvements in developer and user experience.
- Evangelize the importance of the Developer Ecosystem to Smartsheet's overall growth and strategy.
Strategic Prioritization
- Combine user research, experimentation, and technical understanding to prioritize opportunities.
- Make trade-offs between innovation and reliability, automation and control, speed and trust.
Drive High-Quality Execution
- Partner closely with Engineering, Design, and Data to deliver scalable, intuitive experiences that enterprise developers and business users rely on daily.
- Use experimentation and staged rollouts to validate adoption and product-market fit.
- Ensure instrumentation and feedback loops are in place to continuously improve platform outputs and user experience.
Lead Through Influence
- Align with senior functional leaders on strategy, priorities, and long-term platform bets.
- Create clarity and momentum by providing context, direction, and crisp decision-making.
- Raise the bar for technical and platform product thinking by modeling strong judgment and customer obsession.
You Have:
- 5+ years of PM experience, including 1 year leading the strategy and development of a B2B Developer Platform, API, or Ecosystem product.
- Proven ability to understand and differentiate between the needs of Enterprise Developers and Tech-savvy Business Users.
- Strong understanding of RESTful API design, webhooks, authentication/authorization frameworks, integration patterns, and low-code/no-code platforms. Familiarity with cloud platforms (AWS, GCP, Azure) and modern DevOps practices.
- Demonstrated experience delivering and executing pricing and monetization strategies for platform and API services.
- Excellent communication and collaboration skills; ability to translate complex technical concepts for both technical and non-technical stakeholders across product, engineering, sales, and marketing.
- Hands-on experience working with client engineering teams to enable API adoption or build integrations.
- Experience with cloud platforms (AWS, GCP, Azure) and modern DevOps practices.
- Strong analytical mindset and ability to understand system architectures and data flows.
- Legally eligible to work in Bulgaria on an ongoing basis.
- Fluency in English is required.
Success Metrics
- Increased adoption of API and revenue growth from platform services.
- Growing engagement from users leveraging orchestration tools to customize and scale.
- Defining and evangelizing the importance of the Developer Ecosystem.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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