Pinterest is looking for a Performance Solutions Partner II. This role is responsible for enabling our largest retail advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Performance Solutions Partner II will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems, yet be able to be hands on to troubleshoot technical issues that is a revenue blocker to lower funnel revenue.

The Performance Solutions team sits within the Go To Market Operations & Solutions organization. Performance Solutions delivers through strategic guidance, operational excellence and technical expertise to improve the effectiveness of advertising campaigns resulting in increased client ROI. We work to understand, innovate, and scale cross-functional workflows. We are responsible for measuring process and program impact, making our business more efficient with consistent execution while embarking on building the next generation of data-driven best practices.

What you’ll do:

• Become an expert at Pinterest campaign best practices, enabling yourself to be your regions go to resource for performance related opportunities.
• Be the primary day-to-day strategic technical contact for sales and clients to help activate performance campaigns. Provide prompt, professional consultative support and service to ensure a high level of customer satisfaction that drives product adoption and revenue expansion.
• Understand complex processes and products, distilling them down into a digestible format for a less technical audience.
• Partner with sellers to pitch strategies for adopting new performance products and campaign best practices at scale.
• Provide strategic thought leadership to top tier clients within your region (USA & Canada).
• Identify key issues facing our clients and advertisers, and develop proposed solutions on how Pinterest should solve them through automated processes, product improvement, and / or people support.
• Work with your region to adapt best practices to fit the market you are supporting, and serve as the glue that connects the feedback between internal and external stakeholders.

What we’re looking for:

• Minimum of 3 years of relevant client facing and hands-on experience in digital advertising with responsibilities in ad tech, ad ops, and/or campaign management.
• Bachelor’s degree in a relevant field such as Business or Marketing, or equivalent experience.
• Experience with tagging and tracking QA and support, and working with HTML, CSS, or JavaScript.
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales facing experience, technical troubleshooting, and product/platform knowledge.
• A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work.
• Strong communication skills. You can move seamlessly between conversing with engineers or frontline sales employees and lead presentations with senior leads.
• An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction.
• Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.
• Working knowledge of API implementation and benefits (ex. Conversion API).
• Expert knowledge of web analytics and e-commerce strategies to drive retail business (but not excluding other priority verticals as defined by the market).
• Work based experience using new AI tools to make existing processes more efficient for yourself and at scale for the wider organization.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. Roles in our People team will meet for in-person collaboration and connection throughout the year.
• Therefore eligible candidates will need to be in a commutable distance from an office or People Team hub in the following locations (San Francisco Bay Area, Santa Cruz, CA, San Diego, CA, Los Angeles, CA, Chicago, IL, New York, NY (includes New Jersey & Connecticut tri-state area) Seattle, WA, Washington DC, Atlanta, GA, Dallas-Fort Worth, TX, Houston, TX Denver, CO, Charlotte, NC, Portland, OR, Miami / Fort Lauderdale, FL).

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