Do you love to work in a fast-paced and growing organization? Are you interested in enabling organizations to build digital worlds powered by the cloud? At NVIDIA, our employees are passionate about parallel and visual computing. We're united in our quest to transform how graphics are used to address some of the most sophisticated problems in computer science. We need hardworking, hard-working and creative people to help us take on some once-in-a-lifetime opportunities!
As a key NVIDIA professional services group member, we are looking for a senior service delivery manager with experience in project delivery in data center environments. In this role, the service delivery manager will handle the project through the project lifecycle from aspiration to production.
What you will be doing:
Establish and maintain effective working relationships with all collaborators
Understand the high and low-level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions
Ensure that company requirements are produced to standard promptly.
Develop & present comprehensive technical solutions to customers
Communicate and hold conference calls with internal teams, customers, and partners
Lead complex installations, Report and advance all observed problems to proper operational partner concern points
Handle the communication of project changes and release notices to customers
Document technical and operational procedures clearly and concisely
Be willing to work irregular hours as required
What we need to see:
BS/MS Engineering or Computer Science (or equivalent experience)
5+ years of experience in project delivery management
Minimum five years of experience in providing field services and/or customer support for hardware & software products
In-depth knowledge of data center environments, servers, and network equipment.
Good interpersonal skills and the ability to work directly with customers
Supreme leadership skills across broad and diverse functional teams
Superb communication and presentation/oral skills
Strong social skills and ability to prioritize/multi-task easily with limited supervision
Experience leading global projects.
Ways to stand out from the crowd:
PMP Certification
HPC Clustering or Data-Center technologies
NVIDIA is widely considered one of the technology world’s most desirable employers. Some of the world's most forward-thinking and hardworking people are working for us. If you're creative and autonomous, we want to hear from you.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 136,000 USD - 212,750 USD for Level 3, and 168,000 USD - 258,750 USD for Level 4.You will also be eligible for equity and benefits.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.