About Mixpanel

Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.

About the DevInfra Team

The DevInfra team is Mixpanel’s platform engineering team. Our mission is to be a force multiplier for Mixpanel engineering as a whole. We achieve this by partnering with our engineering teams to build a world-class software development life cycle together.

About the Role

We are looking for an engineer with a strong track record of solving tooling pain points, automating away toil, and helping teams deliver software faster, more safely, and more reliably. Someone who is energized by supporting their fellow engineers. An engineer who has good taste and leverages AI to great effect without generating slop. Frequent forays into uncharted territory requires our team to be highly adaptable and always ready to learn. We serve as trailblazers for the rest of Mixpanel engineering.

Responsibilities

• We partner with a wide variety of teams to build out their software development lifecycle to be optimized for speed, safety, and reliability. We support teams writing front-end UI code as well as teams maintaining our highly stateful storage systems deep in our stack.

• We are responsible for deploying AI tools like Claude Code to our entire engineering team. We are building agents into our platform to do things like augment on-call response and automatically one-shot bugs that come through a team’s triage queue.

• We support systems that ingest more than 1 Trillion user-generated events every month while balancing low end-to-end query latency. Mixpanel queries typically scan more than 1 Quadrillion events over the span of a month. More details in this blog post.

• Mixpanel runs entirely on Google Cloud Platform and Google Kubernetes Engine. DevInfra is the overall admin for our cloud environment, so we wear many hats. We are responsible for things like Terraform, cost management, networking, and security best practices.

• We are the overall service owner for Kubernetes. Individual teams are responsible for maintaining and monitoring their own clusters and workloads. We are responsible for setting standards for deployment, observability, and developer experience. We facilitate efforts like Kubernetes version upgrades and helping teams adopt new Google Kubernetes Engine features.

• Service ownership of our observability pipelines. We have instrumented over 30 million Prometheus metrics time series and use Open Telemetry to ingest over 4 billion distributed tracing spans per month. An example: How We Migrated from StatsD to Prometheus in One Month.

• We maintain our GitHub Actions based CI/CD pipelines. We maintain a robust GitHub-native delivery process that empowers teams to self-serve their needs while ensuring safety and reliability. See this blog post for an example.

• We maintain our devbox system that provisions cloud development environments for individual developers.

• We procure best in breed SaaS tooling for the rest of engineering. We own our relationship with GitHub, Honeycomb, Chronosphere, Sentry, and more.

• We run the new engineer onboarding process. If you join us, your first meeting will probably be with us!

We're Looking For Someone Who Has

• 3+ years of industry experience.

• Experience with at least one of: Go, Python, or JavaScript/TypeScript.

• Production experience working with Kubernetes.

• Production experience managing infrastructure in a major cloud provider such as Google Cloud Platform, Amazon Web Services, or Azure. Preferably Google Cloud Platform.

• Knowledgeable about coding agents like Claude Code

Bonus Points

• Experience with observability solutions like OpenTelemetry, Prometheus, or Distributed Tracing for application monitoring and performance analysis.

• Experience with service mesh.

• You write excellent docs.

• Proficient with GitHub Actions and the GitHub ecosystem.

• Experience building deployment pipelines. We love GitOps!

• Bazel expertise.

• Experience with Terraform.

• Experience with cloud Identity and Access Management (IAM) systems and knowledgeable about security best practices.

• Experience implementing Internal Developer Platforms like Backstage.

• Working knowledge of site reliability engineering (SRE) principles such as implementing Service Level Objectives (SLOs).

• You ❤️ open source.

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.