HubSpot’s Sales Operations Team is on a mission to change the way companies do business from the inside out. We're looking for an analyst to help build out a Deal Desk function. This role will help develop and implement customised commercial SaaS offerings to help meet the needs of HubSpot’s upmarket customers and sales teams. In addition, this role will be a key point of contract for renewal contract negotiations, particularly with our strategic customers.
In this role, you’ll get to:
- Create customised SaaS contractual offerings for use at scale for HubSpot's upmarket customers
- Earn trusted advisor status to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
- Act as a liaison for sellers between multiple groups (ie, sales ops, finance, product, sales leadership, legal) to help facilitate deal closures
- Implement existing deal and approval processes that support a high velocity sales motion
We are looking for someone who:
- Has 2-4 years of experience in a Deal Desk, Order Management, Finance or Sales Operations role
- Has high emotional intelligence - you have genuine empathy for others and maximise your impact through understanding the motivations of your team, and adapting your communication accordingly. You leverage relationship and rapport-building skills to assist and help drive desired outcomes
- Has exceptional attention to detail and prioritisation skills
- Ability to provide input across multiple projects and initiatives to scale the function simultaneously
- Is accountable - you have honest, transparent, and authentic communications with your colleagues, regardless of personal ramifications
- Is resourceful - you are able to navigate ambiguous problems with thoughtful and calculated solutions
- Has the ability to build trust and become a true business partner to our sales team on both strategic and operational challenges
- Has worked with GTM organisations and understands and has empathy for sellers
- Is passionate about operational excellence
- Has experience with supporting complex contract renewals.
Even better if you have:
- System Enhancement / Process Improvement experience
- Experience in a customer-facing Deal Desk / Revenue Ops role
- Experience in partnering closely with cross-functional stakeholders: legal, finance, product and operations
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
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We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
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At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
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About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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