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An overview of this role

As the Director of Engineering, Growth and Monetization, you will lead the engineering strategy and execution behind the systems and product experiences that help customers adopt, buy, and expand with GitLab. This role focuses on the full monetization journey, including self-service experiences, quote-to-cash systems, billing, usage, budgeting, entitlements, and account management. You will help GitLab evolve toward usage- and impact-based pricing by building modular, scalable platforms that support seamless customer workflows and reliable business operations. In this role, you will guide multiple teams through managers and partner closely with Product, Design, Finance, Legal, Sales, and Enterprise Applications to deliver customer-centered, compliant, and resilient systems.

You will shape the technical direction for an API-first monetization platform and raise the bar for architecture, execution quality, and platform resilience. Over your first year, your work will center on aligning engineering strategy across the monetization journey, strengthening core systems and integrations, and helping the organization support new pricing and packaging models with confidence. You will report into engineering leadership and play a key role in connecting customer experience, platform architecture, and business outcomes.

• Some examples of our projects: Building end-to-end workflows across quoting, ordering, provisioning, billing, invoicing, entitlements, renewals, and expansion
• Some examples of our projects: Integrating AI and machine learning into monetization platforms for predictive pricing, usage forecasting, and more personalized billing experiences

What you’ll do

• Lead the Growth and Monetization engineering organization with accountability for strategy, architecture, execution, and team health.
• Drive the technical vision for self-service purchase, expansion, billing, usage visibility, budgeting, and account management experiences.
• Build end-to-end workflows across quoting, ordering, provisioning, billing, invoicing, entitlements, renewals, and expansion.
• Design an API-first monetization platform that is modular, scalable, and adaptable to evolving pricing and packaging models.
• Develop systems that support usage- and impact-based products, including metering, rating, packaging, billing, and reporting.
• Own and evolve integrations across monetization systems such as Zuora, Salesforce, and related enterprise platforms.
• Partner with Enterprise Applications, Finance, Legal, Sales, Product, and Design to deliver compliant, scalable, customer-centered workflows.
• Ensure high standards for reliability, auditability, controls, and operational rigor across monetization systems, including SOX-aware processes where needed.
• Guide engineering initiatives that apply AI and machine learning to monetization use cases such as predictive pricing models, intelligent usage forecasting, and automated personalized billing experiences.

What you’ll bring

• Experience leading multiple engineering teams through managers in a director-level or comparable engineering leadership role.
• Strong foundation in application development and distributed systems, with the ability to apply that depth to customer-facing monetization platforms.
• Knowledge of billing architecture, usage metering, invoicing, entitlements, budgeting, and account lifecycle management.
• Experience launching usage-based products or platforms and supporting changes in pricing models.
• Understanding of API-first, modular, and scalable platform architecture.
• Experience building systems that require strong controls, compliance, and auditability, including SOX-related considerations.
• Ability to work effectively across Engineering, Enterprise Applications, Finance, Legal, Sales, and other cross-functional teams in a distributed environment.
• Clear communication, organizational leadership, and execution skills, with openness to candidates who bring transferable experience from adjacent platform or SaaS domains.
• Familiarity with SaaS monetization, self-service growth models, hybrid self-service and sales-assisted journeys, or tools such as Zuora and Salesforce is helpful.

About the team

The Growth and Monetization Engineering team owns the systems and product experiences that move users from acquisition to activation to purchase and ongoing expansion. The team builds self-service growth flows, billing and pricing platforms, entitlements, usage controls, and customer-facing workflows that make GitLab easier to adopt, easier to buy, and easier to scale. This work spans product and platform concerns and requires close asynchronous collaboration across regions and functions as the team solves for evolving pricing models, platform modernization, enterprise system integrations, and dependable customer experiences at scale. For more on how this team works, see the Growth team Handbook page.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.