At Amazon, our HR Regional Partners are known for their knowledge of HR policies, processes and tools. They act as the front-line consultants to the business supporting managers in creating a positive employee experience and offering the best HR advice on people matters. They operate independently and are seen as subject matter experts, having deep knowledge in local programs, processes, and policies. They offer strong, credible and compelling advice to business leaders on how to manage their team. They are committed to collaboration with multiple HR Business Partners and HR Centers of Excellence like Benefits, Compensation and Employee Relations who support our employees in across the region.

Key job responsibilities
- Performance Management: Work with people managers through performance management cases. Analyze data and trends on performance management in order to provide input to the business strategy with the relevant HR Business Partner to prevent the recurrence of known issues.
- Employee Relations: Lead workplace investigations and relevant ER processes, including disciplinary & performance improvement programs. Conduct investigations and manage ER cases, in coordination with ER and Legal. Review local policies and processes in order to ensure that they are fit for purpose.
- Policy Consultation: Provide guidance to managers and HR leaders on policy application and review local HR processes on a rolling basis to ensure they remain fit for purpose. Interpret and adapt global policies to ensure compliance with local labor law and country-specific context.
- HR Compliance: Ensure ongoing compliance with local labor laws and regulations by coordinating with internal stakeholders and external authorities, preparing documentation, tracking findings, and advising managers on corrective measures. Manage labor inspections, ensure compliance representation and reporting.
- HR General: Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
- Change Management: Manage employees' programs and support managers and HR leaders to drive improvements in employee experience. Provide support to HR Business Partners and the business on change initiatives.

Basic Qualifications

- Knowledge of local labor law
- Experience in managing multiple, competing priorities simultaneously
- Bachelor's degree in business, HR, or a related field
- Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis
- Strong communication skills
- High proficiency in English & French
- Drives recommendations and prioritization in collaboration with HR or business leaders to put decisions into a broader business context

Preferred Qualifications

- Experience with employee relations
- Possesses intellectual curiosity; brings insight into the team & business

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.