Are you passionate about business development, growing small and medium businesses and driving Amazon's business growth? Do you thrive in fast-paced environments, and want to see the immediate impact of your work on both sellers and customers? If so, this role offers an exciting opportunity to shape the future of Amazon's marketplace.
The Off-Amazon Seller Recruitment (OASR) team is seeking Account Recruitment Representatives (ARRs) to identify, recruit, and onboard high-potential brands not yet selling on Amazon. As a representative in this role, your daily work focuses on prospecting high-value recognized brands, removing barriers to seller launch, and setting up every new brand for long-term success through complete brand setup and fully optimized product listings.
What makes this role exciting:
This is a high-impact role where you'll be the first Amazon representative many brands interact with. You'll shape their entire Amazon journey by setting them up for success from Day 1. The OASR team is at the forefront of expanding Amazon's brand selection, directly contributing to business growth by bringing new, unique products to customers. You'll work in a fast-paced, data-driven environment where your efforts directly translate to measurable business outcomes. This role offers significant growth potential as you develop expertise in seller success frameworks and build relationships with high-value brands.
A successful ARR in this role is a strategic relationship builder who consistently identifies and recruits high-potential brands that achieve strong early performance on Amazon. You'll demonstrate success by maintaining a healthy pipeline of qualified opportunities, efficiently converting registered sellers to launched status, and ensuring every recruited brand completes comprehensive setup before launch.
Key job responsibilities
Seller Recruitment & Qualification: You will identify and recruit high-potential brands. Through discovery calls, you'll qualify opportunities, educate sellers on Amazon's core programs (FBA, Brand Registry, A+ Content, Vine, Sponsored Products), and remove launch obstacles including identity verification, Brand Registry enrollment, and catalog uploads.
Comprehensive Brand Setup Execution: You'll guide sellers through complete brand setup before launch, including Brand Registration, Brand Store creation, and campaign preparation. You'll help sellers select their "First Wave" of priority products, initialize listing creation, ensure products meet optimization requirements, create the first FBA shipment, and coordina te handoff to Account Growth Representatives.
Post-Launch Support: During the critical first month after launch, you'll provide dedicated support to drive completion of optimization actions like A+ Content and Sponsored Products enrollment. You'll monitor early performance signals to identify scaling opportunities and prepare sellers for transition to ongoing account management.
Pipeline & Data Management: You'll manage your lead pipeline efficiently in Salesforce, prioritizing high-value opportunities based on brand type and sales potential. You'll document seller feedback to identify systemic barriers and implement detection mechanisms for high sales potential early in the seller journey.
Cross-Functional Collaboration: You'll partner with our launch support team for listing optimization, collaborate with Account Growth Representatives for smooth seller handoffs, work on lead prioritization, and coordinate with Brand Registry and compliance teams to resolve enrollment barriers.
Team Learning & Development: You'll contribute to a culture of continuous improvement by sharing learnings, training resources, and best practices with the OASR team, helping elevate collective expertise and drive consistent execution across the organization.
About the team
The OASR (Off-Amazon Seller Recruitment) team plays a pivotal role in expanding Amazon's brand selection by identifying and recruiting high-potential Aspiring Brands not yet selling in the US Amazon store. As the first touchpoint in a seller's Amazon journey, our Account Recruitment Representatives (ARRs) drive the Amazon flywheel by bringing new, unique selection to customers while building lasting relationships with Brand Owners (BOs).
Basic Qualifications
- Bachelor's degree, or 4+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- 2+ years of customer-facing environment, or 2+ years of retail or customer facing experience
- Experience using Salesforce or other CRM tools
- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
- Experience in Business English skills, both verbal and written
Preferred Qualifications
- Experience prospecting, qualifying, and cold-calling companies
- Experience setting up and managing a sales pipeline
- 3+ years in sales, sales support or sales operations experience.
- Advanced Salesforce experience, including the development of dashboards and reports.
- Working knowledge in e-commerce business models or online marketing, and Amazon's competitive differentiators.
- Experience with seller success methodologies or e-commerce onboarding frameworks.
- Proven track record of removing complex barriers and driving seller enablement.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.